Do I Need to Be Present During a Move with a Moving and Storage Company?

Moving can be a stressful experience, especially during COVID-19. Learn about your responsibilities when working with a moving company and how to protect yourself.

Do I Need to Be Present During a Move with a Moving and Storage Company?

Moving can be a stressful experience, especially during the current pandemic. It's important to understand the responsibilities of the moving company and the options available to you. All moving companies are required to take responsibility for the value of the goods they transport, but there are different levels of liability and consumers should know the amount of protection being provided and the charges for each option. You must specifically request the SIT service, which cannot exceed a total of 90 days of storage, and you will be responsible for the additional charges for the SIT service, as well as the costs of warehouse management and final delivery. Fortunately, there are ways to protect yourself and your family, and in some cases, staying out of the house during an “no-presence” move may be an option.

Look for a moving company that will contact you during the move, arrive on time and transport your valuables to their intended destination quickly and safely. However, the carrier is not obliged to accept the change in delivery dates and has the right to store the shipment at your expense if you do not want or cannot accept delivery on the date agreed on the bill of lading. Yes, even if you're moving during the COVID-19 pandemic, you'll probably need to be present during the move. For a long-distance move it's much higher than expected, especially if you're moving from California to Texas. If you accept a binding quote, you are responsible for paying the charges due in cash, certified check, traveler's check, or bank check (one issued by a bank on itself and signed by a bank official) at the time of delivery, unless the moving company undertakes before you move to grant credit or accept payment by credit card. Health professionals recommend delaying the move if possible, but thousands of families have moved safely in recent months.

Finally, you can trust that your belongings will be kept safe in the warehouse of a reputable storage company. You must notify the moving company when making the arrangements for the move if you want to be notified of the weight and charges. There's no better way to ensure that your move goes smoothly than to be present when the packing and moving teams are working on site. To limit exposure and reduce the likelihood of transmission, some moving companies now offer “no-show” moving options. Moving companies usually check all shipping files and transportation invoices after the move is complete to ensure that the charges are correct.

The following are just some of the reasons why you should consider using storage to facilitate the entire moving process.

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