Although it's not a frequent occurrence, moving companies can steal. To avoid any potential theft, use our tips for packing and interacting with moving company professionals. The most common scam in the moving industry is when they hold your belongings “hostage” for additional payment, even after you've accepted a contract for a specific amount. Professional movers are not known to steal from customers, so it's important to create an inventory list of boxes and furniture during the free quote process to keep track of each item.
If something is missing, this list will confirm every item handled by the moving company. The FBI is currently investigating and has already raided a warehouse in Missouri, according to MoveRescue. It wasn't about theft as much as it was about laziness and incompetence: the transporters were taking their time, and when they arrived at the warehouse, the employees asked them to wait an hour while they prepared their forklift. The moving industry requires companies to provide it with a brochure on rights and responsibilities from the Federal Motor Carrier Safety Administration (FMCSA).
Depending on where you live and where you're moving, many state transportation departments regulate local moving companies. Move Rescue clarifies that it cannot offer immediate and complete assistance to everyone who calls. If you moved to another state to look for a new job, the court could require the moving company to cover your lost income if you couldn't accept it because of their actions. Arizona recently passed House Bill 2145, which requires moving companies to unload customers' belongings in the event of a dispute related to the payment of an intrastate move.
You can find out how they can help you, along with the information and links you need, on their Protect Your Move page. Expenses derived from impracticable operations cannot exceed an additional 15% and are charged separately within 30 days after the move. My boyfriend and I recently moved from Phoenix, Arizona to Astoria, New York because I was offered a new job here in New York. We were almost scammed by movers who picked up our items for a local or long-distance trip, headed to our new home, and suddenly presented us with a bill far higher than the estimated moving costs.
As you search for an excellent moving company, always consult the FMCSA database and local moving and storage associations for information about the company. You may also have the opportunity to file lawsuits for violating the Carmack Amendment and other federal laws for moves that cross state lines.